Return & Refund Policy – MSKEYZON

At MSKEYZON, customer satisfaction is our priority. This policy explains how returns, refunds, and cancellations work for
physical products, digital products, and subscriptions purchased from mskeyzon.com.

Physical Product Returns

Eligibility

If you receive a new, unopened physical product, you may request a return
within 60 days of delivery.

To qualify:

• Product must be unused and unopened
• Must be returned in original packaging
• Proof of purchase is required

Refunds for Physical Products

• Once the product is returned and inspected, a full refund will be issued
• Original shipping charges are non-refundable
• Refunds are processed within 5 business days
• Refunds are issued to the original payment method

Return Process

📧 Email:
support@mskeyzon.com

Please include:

• Order number
• Reason for return

Returns sent without authorization may be refused.

Shipping Errors & Defective Items

If your return is due to a MSKEYZON error, such as:

• Incorrect item
• Defective item
• Damaged product

We will:

• Cover the return shipping cost
• Send a replacement at no additional charge
• Use upgraded shipping where applicable

Please contact us immediately and include photos or a video to speed up processing.

Digital Product Returns (Electronic Delivery)

All digital product returns are subject to verification to ensure the license key has
not been activated, used, or tampered with.

Digital Product Rules

• Retail Licenses: No return fee if verified as unused or inactive.
• Microsoft Licenses: Non-refundable. These cannot be returned or deactivated once issued.
• Activated Keys: Once a product key is activated or an activation is attempted, it becomes non-refundable.

Subscription Products

For subscription-based software (e.g., Microsoft 1-Year Licenses):

• A 60-day cancellation notice is required before renewal
• This ensures you are not charged for the next billing cycle
• Cancellations requested after renewal may not be eligible for a refund

Customer Support